Rezcomm is a top provider of e-commerce, marketing, and business intelligence solutions for airports, venues, and destinations around the world. Their platform helps clients to improve customer experiences, simplify operations, and increase their revenue through technology solutions.
The Challenge
Rezcomm needed to optimize its infrastructure, integrate AI, and ensure compliance to lower costs, boost performance, and modernize its expanding platform.
Inefficient Infrastructure
Not all AWS infrastructures were fully optimized, resulting in higher operational costs and lower performances of the system.
Compliance Requirements
Maintaining compliance with PCI was very critical in protecting sensitive customer data and complying with regulatory requirements.
AI Integration
Needed to incorporate AI best practices in order to create personalized customer experiences and improve operational efficiency.
What Did We Do
Rezcomm had challenges with their productivity and scalability, developed better infrastructure and boosted productivity.
Conducted an entire AWS infrastructure audit for inefficiencies.
Implemented cost optimization techniques for utilization of resources.
Ensured complete PCI compliance to safeguard sensitive customer data.
Improved scalability to handle increasing global traffic.
Use of AI technologies to create personalised experiences and automate processes.
Automated infrastructure provisioning using Terraform for the sake of swift deployment.
Further streamlined workflows to minimise manual processes.
Set up continuous monitoring for performance and compliance.
Accelerated monitoring and logging using Grafana and Loki.
Prevents issues from arising and expedites resolutions.
Established infrastructure for continuous monitoring to uphold reliability and security.
Created a roadmap for ongoing performance advancement and scalability.
The Results
The project yielded significant improvements and benefits
including:
The project yielded significant improvements and benefits including:
Reduction in Infrastructure Costs
Helped in achieving the reduced infra cost by 30% using AWS resource optimization.
Enhanced Performance
Faster and quicker load times improved client and customer experience and achieved high performance.
Regulatory Compliance
Comprehensive PCI compliance established, boosting trust and security with the compliance management.
AI-Driven Insights
Enabled smarter decision-making and customer engagement and AI-powered analytics for better insights.
Faster Deployment
Deployment timelines improved by 40%, accelerated innovation and smooth workflows.
Technologies We Used
Helping businesses innovate, automate, and scale with confidence