Managed Rocket.Chat Hosting — production-ready from $15 a month
Open-source team communication platform with channels, threads, and video calls. Deployed on your own dedicated instance in AWS, Azure, or GCP, kept patched, backed up, and monitored by ManageStacks — standard Rocket.Chat, no lock-in.
Rocket.Chat is a self-hosted team communication platform with channels, threads, direct messages, video conferencing, and omnichannel customer engagement. ManageStacks deploys Rocket.Chat with MongoDB, file storage, and managed TLS pre-configured.
What does Rocket.Chat do, and why do teams deploy it?
Rocket.Chat is an open-source alternative to Slack and Microsoft Teams that provides real-time messaging, video conferencing, file sharing, and omnichannel customer communication — all on your own infrastructure. It supports channels, threads, direct messages, read receipts, message reactions, and full-text search across your entire message history.
Beyond internal team communication, Rocket.Chat includes omnichannel capabilities: route customer conversations from live chat widgets, WhatsApp, Facebook Messenger, Instagram, and email into a unified agent workspace. The platform supports end-to-end encryption, LDAP/SAML/OAuth authentication, message auditing, and data loss prevention — meeting the compliance requirements of regulated industries.
ManageStacks deploys Rocket.Chat with MongoDB for message storage, S3-compatible object storage for file uploads, and managed TLS. Run a fully featured team messaging platform with video calls, customer engagement, and compliance controls — without per-seat SaaS pricing or message history limits.
- Channels, threads, direct messages, and read receipts
- Built-in video and audio conferencing
- Omnichannel routing from WhatsApp, Facebook, Instagram, and email
- End-to-end encryption and message auditing
- LDAP, SAML, and OAuth authentication integration
- Full-text search across entire message history
Open-source team communication platform with channels, threads, and video calls
Rocket.Chat as a self-hosted alternative to Slack and Microsoft Teams
Instead of paying per-seat fees to a SaaS vendor, teams self-host Rocket.Chat to keep full control of their data and infrastructure. ManageStacks removes the operational overhead — you get the cost and privacy benefits of open source with the reliability of a managed platform.
What does managed Rocket.Chat hosting cost?
Flat per-app pricing, in your chosen AWS, Azure, or GCP region. No per-user pricing — a busy deployment costs the same as a quiet one.
Starter
Staging and internal tools. Dedicated instance, TLS, daily backups, managed upgrades.
Standard
Production workloads. Adds monitoring, staging environment, region choice, priority support.
Business
High-traffic and compliance workloads. Adds a high-availability replica and same-day support.
24×7 SRE retainer
Round-the-clock on-call across every hosted application, for teams that need a pager answered at 3am.
When is self-hosting Rocket.Chat the right answer instead?
“Managed hosting is not always the correct call.”
Self-host when a platform team already runs the infrastructure and on-call rotation to operate Rocket.Chat at genuinely low marginal cost. Self-host when compliance requires an air-gapped or on-premises deployment that no hosted option can satisfy. And self-host when the deployment depends on heavy customisation with a fast internal build-deploy loop, because an internal release process will beat any managed change process.
For everyone else — teams whose engineers have better things to do than shepherd upgrades — managed hosting is cheaper than the hours it replaces.
Which cloud should Rocket.Chat run on — AWS, Azure or GCP?
For most workloads, the choice of cloud matters less than proximity: run Rocket.Chat in the same cloud and region as the applications and data it talks to, because every request between them adds a round trip. The underlying compute performs equivalently across AWS, Azure, and GCP.
In practice, an existing cloud footprint decides it. All plans support all three clouds, and moving regions later is a scheduled migration, not a rebuild.
Deepest managed-service catalog, default when there's no existing footprint
Best fit for teams already on Microsoft 365 or Entra ID
Strongest for data/analytics-adjacent workloads
Every plan supports AWS, Azure, and GCP — region choice included.
Common questions about Rocket.Chat on ManageStacks
What is Rocket.Chat on ManageStacks used for?
Rocket.Chat is a self-hosted team messaging platform with channels, video calls, and omnichannel customer engagement. ManageStacks deploys and maintains it so your team communicates on your own infrastructure without per-seat pricing.
Can Rocket.Chat replace Slack or Microsoft Teams?
Yes. Rocket.Chat provides channels, threads, direct messages, video conferencing, file sharing, and integrations. It adds omnichannel customer engagement and end-to-end encryption that Slack does not offer natively. You eliminate per-seat costs and message history limits.
Does Rocket.Chat support video calls on ManageStacks?
Yes. Rocket.Chat includes built-in video and audio conferencing for one-on-one and group calls. ManageStacks configures the media server infrastructure so video calls work out of the box without additional WebRTC setup.
Is Rocket.Chat compliant for regulated industries?
Yes. Rocket.Chat supports end-to-end encryption, message auditing, data loss prevention, LDAP/SAML authentication, and data residency on your own cloud. It is used in government, healthcare, and financial services for compliance-sensitive communication.
Does Rocket.Chat support customer engagement?
Yes. Rocket.Chat's omnichannel module routes conversations from live chat widgets, WhatsApp, Facebook Messenger, Instagram, and email into a unified agent workspace with routing rules, canned responses, and analytics.
Other devtools tools on ManageStacks
Run Rocket.Chat without carrying the pager
Subscribe through your AWS, Azure, or GCP marketplace. We handle provisioning, SSL, monitoring, backups, updates, and security. From $15/mo.