NetSuite ↔ Faire — B2B Wholesale + Net 60 + Free-Return Window
The NetSuite ↔ Faire connector by ERPPlugs writes each Faire wholesale order to the correct NetSuite subsidiary + location as a Sales Order + Cash Sale with the receivable posted against Faire (the payer, not the retailer). Net 60 payment terms, 60-day free-return-window inventory hold, and Faire Direct 0%-commission tracking all handled with retailer + creator attribution preserved via NetSuite Classes.
Faire B2B orders in NetSuite with Net 60 receivable against Faire, 60-day free-return-window hold, and Faire Direct margin visibility.
What this connector does
Faire's wholesale-first accounting semantics — Faire fronts the cash on Net 60 while the retailer takes 60 days to pay, 60-day free-return window inventory holds, retailer credit checks, and Faire Direct 0%-commission on brand-referred retailers — need each dimension mapped correctly to NetSuite. The ERPPlugs NetSuite ↔ Faire connector writes each order to the correct subsidiary + location with the receivable against a "Faire" NetSuite Customer record rather than the retailer's (because Faire is the payer). Retailer + region attribution flows as NetSuite Class + Location. Inventory holds as Committed until the 60-day return window closes. Faire's payout cycle reconciles line-by-line — commissions to Faire Commission GL (standard vs Faire Direct = 0% on separate lines), net cash to bank clearing.
How data flows and what gets synced
The bridge between Oracle NetSuite and Faire, and the exact records that move across it.
Oracle NetSuite
ERPPlugs Engine
Faire
| Data Type | Direction | Frequency |
|---|---|---|
| Orders | Faire → NetSuite | Real-time (webhook) |
| Retailers | Faire → NetSuite | On new order |
| Payouts | Faire → NetSuite | Per payout cycle |
| Returns | Faire → NetSuite | Real-time |
| Catalogue | NetSuite → Faire | Every 15 min |
What's included
Key Benefits
Correct Receivable Attribution
Money owed sits against Faire (the payer), not the retailer.
60-Day Free-Return Window Respected
Inventory Committed until window closes; revenue on day 61.
Faire Direct Margin Split
0%-commission referral-source orders tracked distinctly.
Zero Manual Catalogue Push
NetSuite Items flow to Faire every 15 min.
Try the NetSuite ↔ Faire Connector Free
Start with 1 connector and 100 transactions/month — no credit card required. See real data flowing between Oracle NetSuite and Faire inside 5 minutes.
Compliance-ready. Live in minutes.
What you get out of the box for statutory compliance — and the exact steps to go live.
Setup in Minutes
Install NetSuite bundle
Install the ERPPlugs SuiteBundle.
Authorise Faire
Grant the ERPPlugs Faire app API access + webhook subscription.
Map subsidiaries + GLs + payer
Create a Faire Customer as payer; set Commission GL + Faire Direct GL; map storefronts to subsidiaries.
Enable order + payout sync
Turn on real-time order webhook + payout reconciliation + catalogue push.
Simple, Transparent Pricing
Plans from Rs 499/month — upgrade as you grow.
Basic
- 1 connector (read-only sync)
- Daily sync (manual trigger)
- Basic GST compliance (CGST, SGST, IGST)
- HSN code auto-mapping
- Community support
- Standard sync-status dashboard
- ERPPlugs branding on reports
- Data retention (30 days)
Starter
- 1 connector (read-write sync)
- 15-minute sync intervals
- Full GST compliance (CGST, SGST, IGST, RCM)
- HSN and SAC auto-classification
- Email support (48-hour response)
- Bank reconciliation with UTR matching
- Multi-user access (up to 3 users)
- Standard reporting dashboard
- No ERPPlugs branding on reports
- Data retention (12 months)
Growth
- 3 connectors (read-write sync)
- Real-time sync (under 30 seconds)
- Full GST compliance + e-invoice + e-way bill
- HSN, SAC, and TDS auto-classification
- Priority support (4-hour response)
- Bank reconciliation across multiple accounts
- Multi-user access (up to 10 users)
- Custom field mapping and transformations
- Advanced analytics dashboard
- Webhook notifications for every event
- Scheduled reports (daily / weekly / monthly)
- Data retention (36 months)
Enterprise
- Unlimited connectors
- Real-time sync with sub-second latency
- Dedicated account manager (1-hour SLA)
- Full GST + e-invoice + e-way bill + IRN
- White-label option (your brand on reports)
- Custom field mapping and business logic
- Advanced analytics + custom BI exports
- Webhook notifications with retry and DLQ
- SSO and role-based access control
- Custom SLA with uptime guarantees
- Onboarding workshop and dedicated CS team
- Data retention (7 years) and audit export
- India-region data residency (DPDP-aligned)
Frequently Asked Questions
Faire fronts the cash — the brand is paid by Faire on the Net 60 schedule regardless of when the retailer pays Faire. So the NetSuite receivable is a payable Faire owes the brand, not a debt from the retailer. The retailer is still a NetSuite Customer for relationship + LTV tracking, but the money-owed relationship is Faire → Brand.
Inventory holds as Committed for 60 days after ship-date; the Cash Sale sits in pending status. On day 61 the Cash Sale confirms and revenue recognises. Returns inside the window reverse the commitment and restock.
Faire Direct orders (brand-referred retailers where Faire charges 0% commission) tag the Sales Order with a Faire Direct Class. Commission on those orders posts zero balance to the Commission GL — so contribution margin per referral-source is directly readable.
Yes — Items marked as Faire-eligible push on a 15-minute cadence with wholesale price, MOQ, case pack, and category from NetSuite Item masters mapped to Faire's catalogue schema.
US, UK, EU, CA, AU each map to distinct NetSuite subsidiaries with region-specific currency + tax. Multi-currency Sales Orders + payouts run through NetSuite's multi-book architecture.
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