Zoho BigBasket Integration - Catalogue & Settlements
The Zoho-BigBasket connector by ERPPlugs integrates Zoho Books and Zoho Inventory with BigBasket's grocery marketplace, including BB Now quick-commerce. It synchronises product catalogues, manages dual-mode inventory (scheduled + instant delivery), reconciles settlements with BB Star subscription and commission breakdowns, and automates expiry returns.
Sync product catalogue, inventory, and settlements between Zoho Books/Inventory and BigBasket — covering BB Now and scheduled delivery.
What this connector does
BigBasket, part of the Tata Digital ecosystem, runs India's deepest online grocery catalogue with both scheduled delivery and BB Now quick-commerce. The Zoho-BigBasket connector lets brands manage their entire BigBasket presence from Zoho Books and Zoho Inventory, covering catalogue management, dual-mode inventory, and settlement accounting.
Zoho Inventory's multi-channel stock management allocates inventory separately for BB Now dark stores and scheduled-delivery warehouses. Product catalogue sync includes BigBasket's deep grocery taxonomy, product attributes, images, and pricing — including BB Star subscription pricing tiers and promotional offers.
Settlement reconciliation in Zoho Books covers commissions, loyalty credit redemptions, subscription discounts, logistics charges, TCS, and TDS. Each component is mapped to your chart of accounts for clean, auditable financials across the full BigBasket relationship.
At a glance
- Category
- quick-commerce
- Capabilities
- 12
- Synced data types
- 6
- Setup time
- ~5 minutes
How data flows and what gets synced
The bridge between Zoho and BigBasket, and the exact records that move across it.
Zoho
ERPPlugs Engine
BigBasket
| Data Type | Direction | Frequency |
|---|---|---|
| Product Catalogue | Zoho Inventory → BigBasket | Every 15 min |
| Inventory (BB Now) | Zoho Inventory → BigBasket | Every 5 min |
| Orders | BigBasket → Zoho Books | Real-time |
| Settlements | BigBasket → Zoho Books | Per cycle |
| Returns | BigBasket → Zoho Books | Real-time |
| Pricing Updates | Zoho Inventory → BigBasket | On change |
Alternative Zoho <-> BigBasket integrations available to Indian businesses, and where each fits.
| Connector | Type | BigBasket Support | Typical Capabilities |
|---|---|---|---|
| Zoho ↔ BigBasketThis page | Native ERP connector | ✓ Native | Full product catalogue sync with BigBasket taxonomy, Dual-mode inventory: BB Now dark stores + scheduled delivery, BB Star subscription pricing and loyalty credit tracking |
| Zoho Flow (native) | Zoho-native automation | Partial (Zoho ecosystem only) | — |
| Zapier + Zoho + [target app] | iPaaS bridge | Partial | — |
| Custom Zoho Deluge script | In-house Zoho scripting | Full (developer required) | — |
What's included
Everything this connector automates out of the box, no extra setup required.
Key Benefits
What changes for your team once this connector goes live.
Deepest Catalogue
Full taxonomy sync with India's largest grocery product catalogue.
Dual Fulfilment
BB Now and scheduled delivery managed from one Zoho Inventory instance.
Subscription Tracking
BB Star discounts and loyalty credits tracked at settlement level.
Tata Ecosystem
Integrate with BigBasket's Tata-backed platform from Zoho's cloud.
Try the Zoho ↔ BigBasket Connector Free
Start with 1 connector and 100 transactions/month — no credit card required. See real data flowing between Zoho and BigBasket inside 5 minutes.
Compliance-ready. Live in minutes.
What you get out of the box for statutory compliance — and the exact steps to go live.
Setup in Minutes
Connect Zoho
Authorize ERPPlugs to access your Zoho Books and Zoho Inventory accounts via OAuth.
Connect BigBasket
Enter BigBasket seller API credentials and map warehouses to Zoho Inventory locations.
Map Fields
Configure category taxonomy mapping, commission tables, GST accounts, and settlement chart of accounts.
Start Syncing
Activate sync, push initial catalogue and inventory, and verify order import.
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Related Guides & Tools
Frequently Asked Questions
Yes, the connector manages inventory separately for BB Now (quick-commerce dark stores) and BigBasket's scheduled delivery warehouses. Each fulfilment mode maps to a different Zoho Inventory warehouse, and stock levels are pushed independently to prevent cross-channel overselling.
BB Star subscription discounts, loyalty credit redemptions, and promotional markdowns are captured as separate line items in settlement journal entries in Zoho Books. This gives finance teams clear visibility into the true gross-to-net revenue impact of BigBasket's subscription programme.
BigBasket has one of the deepest grocery category trees in India. During setup, you map Zoho Inventory product categories to BigBasket's taxonomy. New products are automatically assigned categories based on configured mapping rules, and category-level commission rates are applied from BigBasket's rate card.
Yes, the connector syncs product details — name, description, images, MRP, selling price, weight, category, and HSN code — from Zoho Inventory to BigBasket. Updates made in Zoho are pushed automatically, and bulk uploads are supported for large catalogue additions.
Yes, the ERPPlugs Zoho-BigBasket connector runs entirely in the cloud through secure API connections between Zoho Books, Zoho Inventory, ERPPlugs, and BigBasket. No on-premise software is needed, and updates are delivered automatically.
When BigBasket processes an expiry or quality return, the connector creates a return entry in Zoho Books, adjusts inventory in Zoho Inventory, and generates a credit note. Return reasons and lot numbers are captured for audit and dispute management.
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