Zoho ↔ NCR Counterpoint — Retail POS + Inventory + Sales Sync
The Zoho ↔ NCR Counterpoint connector by ERPPlugs syncs NCR Counterpoint retail POS transactions, inventory movements, and customer data with Zoho Books + Zoho Inventory. Multi-location retail chains map each Counterpoint store to a distinct Zoho warehouse; daily sales flow as consolidated invoices; per-SKU inventory syncs bidirectionally.
NCR Counterpoint retail POS transactions, inventory, and customers sync with Zoho Books + Inventory; multi-location retail chains ready.
What this connector does
NCR Counterpoint is the leading retail POS + inventory platform for specialty retail (10,000+ stores) — apparel, hardware, jewelry, garden centers, sporting goods. Getting Counterpoint data into Zoho Books + Zoho Inventory is where multi-location retail chains typically struggle — Counterpoint's exports need per-store mapping, per-SKU reconciliation, and tender-type breakdown. The ERPPlugs Zoho ↔ NCR Counterpoint connector wires Counterpoint's standard integration surface into Zoho Books (for financial posting) + Zoho Inventory (for stock-keeping). Daily sales post as consolidated Zoho invoices with tender-type split; per-SKU inventory syncs bidirectionally; customer masters consolidate across stores.
How data flows and what gets synced
The bridge between Zoho and NCR Counterpoint, and the exact records that move across it.
Zoho
ERPPlugs Engine
NCR Counterpoint
| Data Type | Direction | Frequency |
|---|---|---|
| Daily sales voucher | NCR Counterpoint → Zoho Books | Daily (close of business) |
| Inventory | Bidirectional | Every 15 min |
| Customer masters | NCR Counterpoint → Zoho | On new customer |
| Refunds + returns | NCR Counterpoint → Zoho Books | Real-time |
Alternative Zoho <-> NCR Counterpoint integrations available to Indian businesses, and where each fits.
| Connector | Type | NCR Counterpoint Support | Typical Capabilities |
|---|---|---|---|
| Zoho ↔ NCR CounterpointThis page | Native ERP connector | ✓ Native | NCR Counterpoint integration + Zoho Books + Zoho Inventory REST APIs, Daily sales voucher per store with tender-type split (cash, card, gift card), Multi-store chain → distinct Zoho warehouses |
| Zoho Flow (native) | Zoho-native automation | Partial (Zoho ecosystem only) | — |
| Zapier + Zoho + [target app] | iPaaS bridge | Partial | — |
| Custom Zoho Deluge script | In-house Zoho scripting | Full (developer required) | — |
What's included
Key Benefits
Multi-Store Consolidation
Each Counterpoint store = Zoho warehouse; chain P&L directly readable.
Tender-Type Split
Cash + card + gift card + loyalty on distinct GLs.
Bidirectional Inventory
Per-SKU on-hand syncs both ways every 15 min.
Loyalty + Gift Cards
Both tracked as GL liabilities in Zoho Books.
Try the Zoho ↔ NCR Counterpoint Connector Free
Start with 1 connector and 100 transactions/month — no credit card required. See real data flowing between Zoho and NCR Counterpoint inside 5 minutes.
Compliance-ready. Live in minutes.
What you get out of the box for statutory compliance — and the exact steps to go live.
Setup in Minutes
Configure NCR Counterpoint export
Enable Counterpoint's standard integration export for daily sales + inventory.
Authorise Zoho Books + Inventory
Grant ERPPlugs Zoho Books + Zoho Inventory OAuth access.
Map stores + warehouses + tender GLs
Match Counterpoint stores to Zoho warehouses; configure tender-type GL split.
Enable daily voucher + inventory sync
Turn on daily sales posting + inventory bidirectional sync.
Simple, Transparent Pricing
Plans from Rs 499/month — upgrade as you grow.
Basic
- 1 connector (read-only sync)
- Daily sync (manual trigger)
- Basic GST compliance (CGST, SGST, IGST)
- HSN code auto-mapping
- Community support
- Standard sync-status dashboard
- ERPPlugs branding on reports
- Data retention (30 days)
Starter
- 1 connector (read-write sync)
- 15-minute sync intervals
- Full GST compliance (CGST, SGST, IGST, RCM)
- HSN and SAC auto-classification
- Email support (48-hour response)
- Bank reconciliation with UTR matching
- Multi-user access (up to 3 users)
- Standard reporting dashboard
- No ERPPlugs branding on reports
- Data retention (12 months)
Growth
- 3 connectors (read-write sync)
- Real-time sync (under 30 seconds)
- Full GST compliance + e-invoice + e-way bill
- HSN, SAC, and TDS auto-classification
- Priority support (4-hour response)
- Bank reconciliation across multiple accounts
- Multi-user access (up to 10 users)
- Custom field mapping and transformations
- Advanced analytics dashboard
- Webhook notifications for every event
- Scheduled reports (daily / weekly / monthly)
- Data retention (36 months)
Enterprise
- Unlimited connectors
- Real-time sync with sub-second latency
- Dedicated account manager (1-hour SLA)
- Full GST + e-invoice + e-way bill + IRN
- White-label option (your brand on reports)
- Custom field mapping and business logic
- Advanced analytics + custom BI exports
- Webhook notifications with retry and DLQ
- SSO and role-based access control
- Custom SLA with uptime guarantees
- Onboarding workshop and dedicated CS team
- Data retention (7 years) and audit export
- India-region data residency (DPDP-aligned)
Frequently Asked Questions
Each NCR Counterpoint store maps to a distinct Zoho Inventory warehouse. Daily sales vouchers post per-store with correct warehouse + branch attribution so consolidated chain P&L is directly readable from Zoho Books.
Cash, credit card, debit card, gift card, store credit, and check. Each posts to a distinct Zoho Books account. Card payments post to a card-clearing account that clears when the processor settlement arrives.
Per-SKU on-hand quantities sync bidirectionally on a 15-minute cadence. Counterpoint POS sales decrement Zoho Inventory; Zoho Inventory receipts (from POs, transfers, adjustments) increment Counterpoint. Discrepancies flag for review.
Customer masters sync with loyalty tier + point balance as Zoho Contact fields. Loyalty point issuance + redemption post as Zoho Journal Entries against a Loyalty Liability GL.
Gift card issuance creates a Zoho Journal against Gift Card Liability GL. Redemption at Counterpoint reduces the liability + posts as Zoho revenue.
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Learn moreReady to connect Zoho with NCR Counterpoint?
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