SAP Business One Salesforce Integration - CRM to ERP Data Sync
The SAP Business One-Salesforce connector syncs customers, opportunities, quotes, orders, and product catalogs between Salesforce CRM and SAP B1. Closed-won opportunities auto-create sales orders in SAP B1. Real-time bidirectional sync eliminates duplicate data entry. From $99/month.
Sync Salesforce CRM accounts, opportunities, and quotes with SAP Business One ERP so sales, finance, and operations share one customer record.
Reduction in order entry errors
Saved per sales rep per month
Faster quote-to-cash cycle
Real-time data sync latency
What this connector does
Salesforce is the world's leading CRM platform, used by sales teams across every industry to manage leads, opportunities, and customer relationships. SAP Business One is the ERP backbone handling finance, inventory, and operations. When these two systems operate in silos, the result is duplicate data entry, inconsistent customer records, delayed order fulfillment, and zero visibility between departments. The ERPPlugs SAP B1-Salesforce connector eliminates these gaps with bidirectional, real-time data synchronization.
The connector maps Salesforce accounts to SAP B1 business partners, opportunities to sales orders, and quotes to quotations — with full field-level control including support for custom objects and user-defined fields. When a sales rep closes a deal in Salesforce, the corresponding sales order appears in SAP B1 within seconds, complete with line items, pricing, tax codes, and shipping details. Credit limits, outstanding invoices, and payment history from SAP B1 are surfaced directly inside Salesforce via a Lightning component, so reps never need to call finance for a credit check.
Beyond transactional sync, the connector enables strategic alignment between sales and finance. Pipeline data from Salesforce can feed SAP B1 forecasting, while ERP revenue actuals flow back to validate CRM predictions. Duplicate prevention logic uses configurable matching rules — tax ID, email, or external reference — to keep customer masters clean across both systems. For enterprises with complex sales processes, this connector transforms the CRM-ERP boundary from a bottleneck into a seamless handoff.
What changes when you plug ERPPlugs in
See how automation transforms your SAP Business One-Salesforce workflow.
Without ERPPlugs
- Sales reps manually re-enter closed deals from Salesforce into SAP B1 as sales orders
- Customer records exist in both systems with conflicting addresses and credit terms
- Finance has no visibility into the sales pipeline until orders hit SAP B1
- Quote revisions in Salesforce are not reflected in SAP B1 quotations, causing pricing errors
- Sales reps call finance to check customer credit limits before committing to large deals
With ERPPlugs
- Closed-won opportunities auto-create sales orders in SAP B1 with correct line items and pricing
- Single customer master synced bidirectionally — updates in either system propagate instantly
- Pipeline data from Salesforce feeds into SAP B1 reporting for revenue forecasting
- Quotes sync bidirectionally so pricing stays consistent across CRM and ERP
- Credit limits, outstanding balances, and payment history visible inside Salesforce Lightning
Built for teams that need reliable automation
The SAP Business One <-> Salesforceconnector fits into finance, ops, and revenue teams that have outgrown copy-paste — the ones whose month-end close should not depend on a spreadsheet, whose ledger accuracy should not depend on human vigilance, and whose sales velocity should not stall behind an accountant's inbox.
Below are the roles that get the fastest return the moment this connector goes live. If yours is on the list, the payback is typically visible in the first billing cycle.
Sales Operations Manager
Needs CRM and ERP data unified to eliminate double entry, enforce pricing consistency, and give reps real-time credit and inventory visibility without leaving Salesforce.
Finance Controller
Requires accurate, timely sales order data in SAP B1 for revenue recognition, cash flow forecasting, and audit-ready records without chasing the sales team for paperwork.
IT Administrator
Wants a managed integration that replaces fragile custom scripts, supports field-level mapping for custom objects, and provides monitoring dashboards for sync health.
How data flows and what gets synced
The bridge between SAP Business One and Salesforce, and the exact records that move across it.
SAP Business One
ERPPlugs Engine
Salesforce
| Data Type | Direction | Frequency |
|---|---|---|
| Accounts/Customers | Bidirectional | Real-time |
| Opportunities | Salesforce → SAP B1 | On close-won |
| Quotes | Bidirectional | On change |
| Products/Price Books | SAP B1 → Salesforce | On change |
| Invoices | SAP B1 → Salesforce | On creation |
Alternative SAP Business One <-> Salesforce integrations available to Indian businesses, and where each fits.
| Connector | Type | Salesforce Support | Typical Capabilities |
|---|---|---|---|
| SAP Business One <-> SalesforceThis page | Native ERP connector | ✓ Native | Bidirectional customer and account sync, Opportunity to sales order conversion, Quote to SAP B1 quotation sync |
| SAP Integration Suite (native) | Enterprise integration platform | Full (custom build required) | — |
| APPSeCONNECT | iPaaS platform for SAP B1 | Full | — |
| Celigo integrator.io | iPaaS platform | Via SAP B1 adapter | — |
| Boomi | Enterprise middleware | Via SAP B1 connector | — |
| Jitterbit | Enterprise iPaaS | Via SAP B1 adapter | — |
Common automation scenarios
Real workflows this connector automates for you.
When
Opportunity marked Closed-Won in Salesforce
Sales order created in SAP B1 with line items, pricing, and customer reference
When
New business partner created in SAP B1
Account record created in Salesforce with credit limit and payment terms
When
Invoice posted in SAP B1
Invoice record and payment status updated on the Salesforce opportunity
When
Credit limit changed in SAP B1
Custom field updated on the Salesforce account with new credit limit and available balance
What's included
Key Benefits
End-to-End
Lead → opportunity → order → invoice — fully automated.
Single Source of Truth
Customer data consistent across CRM and ERP.
Sales Visibility
Credit limits and invoices visible inside Salesforce.
Flexible Mapping
Custom objects and fields supported — not just standard entities.
Try the SAP Business One <-> Salesforce Connector Free
Start with 1 connector and 100 transactions/month — no credit card required. See real data flowing between SAP Business One and Salesforce inside 5 minutes.
Compliance-ready. Live in minutes.
What you get out of the box for statutory compliance — and the exact steps to go live.
Compliance & Compatibility
SAP Business One
SAP Business One 9.3, 10.0 (SQL & HANA)
Salesforce
Salesforce Sales Cloud — Enterprise, Unlimited, and Performance editions
Setup in Minutes
Connect Salesforce
Authorize ERPPlugs via Salesforce Connected App with required OAuth scopes.
Connect SAP B1
Configure the Service Layer API connection to your SAP B1 instance.
Map Objects & Fields
Map Salesforce objects to SAP B1 entities and configure field-level mappings.
Go Live
Run initial data sync, verify records in both systems, and enable real-time sync.
Simple, Transparent Pricing
Start free, upgrade as you grow.
Free
- 1 connector (read-only sync)
- Daily sync (manual trigger)
- Basic GST compliance (CGST, SGST, IGST)
- HSN code auto-mapping
- Community support
- Standard sync-status dashboard
- ERPPlugs branding on reports
- Data retention (30 days)
Starter
- 1 connector (read-write sync)
- 15-minute sync intervals
- Full GST compliance (CGST, SGST, IGST, RCM)
- HSN and SAC auto-classification
- Email support (48-hour response)
- Bank reconciliation with UTR matching
- Multi-user access (up to 3 users)
- Standard reporting dashboard
- No ERPPlugs branding on reports
- Data retention (12 months)
Growth
- 3 connectors (read-write sync)
- Real-time sync (under 30 seconds)
- Full GST compliance + e-invoice + e-way bill
- HSN, SAC, and TDS auto-classification
- Priority support (4-hour response)
- Bank reconciliation across multiple accounts
- Multi-user access (up to 10 users)
- Custom field mapping and transformations
- Advanced analytics dashboard
- Webhook notifications for every event
- Scheduled reports (daily / weekly / monthly)
- Data retention (36 months)
Enterprise
- Unlimited connectors
- Real-time sync with sub-second latency
- Dedicated account manager (1-hour SLA)
- Full GST + e-invoice + e-way bill + IRN
- White-label option (your brand on reports)
- Custom field mapping and business logic
- Advanced analytics + custom BI exports
- Webhook notifications with retry and DLQ
- SSO and role-based access control
- Custom SLA with uptime guarantees
- Onboarding workshop and dedicated CS team
- Data retention (7 years) and audit export
- India-region data residency (DPDP-aligned)
Frequently Asked Questions
When an opportunity is marked as Closed-Won in Salesforce, the ERPPlugs SAP Business One-Salesforce connector automatically creates a sales order in SAP B1 with the correct customer, products, quantities, and pricing from the opportunity line items. The SAP B1 order number is written back to the Salesforce opportunity record for cross-referencing.
Yes, the ERPPlugs SAP Business One-Salesforce connector includes a Salesforce Lightning component that displays key SAP B1 data directly on Account and Opportunity pages — including credit limit, outstanding balance, open orders, recent invoices, and payment history. Sales reps can check customer credit standing without leaving Salesforce.
Yes, the ERPPlugs SAP Business One-Salesforce connector supports mapping Salesforce custom objects and custom fields to SAP B1 user-defined fields (UDFs) and user-defined tables (UDTs). This means you can extend the integration beyond standard objects to cover any custom data your business needs synced between the two systems.
The ERPPlugs SAP Business One-Salesforce connector uses configurable matching rules — by tax ID, email, or external reference number — to prevent duplicate customer records when syncing between systems. If a match is found, the existing record is updated rather than a new one created. Matching rules can be customized to fit your business's specific deduplication requirements.
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SAP Business One <-> Stripe
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Learn moreReady to connect SAP Business One with Salesforce?
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