Cashfree payment fees and settlements, reconciled to orders
Brandnata connects to Cashfree through Cashfree's OAuth authorization for partner platforms, where you sign in to Cashfree and approve the connection without handing over API keys, in about 5 minutes. The connection is read-only by default, and Cashfree data is reconciled with every other channel you connect in one dashboard.
Brandnata's Cashfree integration reads your payments, refunds, disputes and settlements, together with the platform fee and GST Cashfree deducted on them. Those charges are assigned to the orders they came from, so collection costs show up in your margins and the amount that reaches your bank can be explained payment by payment.

Everything Cashfree sends into Brandnata
Once connected, payments, refunds and disputes sync throughout the day, and settlements are reconciled when Cashfree credits them to your bank account.
Payments
Successful payments with amount, mode (UPI, card, netbanking, wallet or pay later), status and the order ID your store sent to Cashfree.
Platform fees & GST
The fee Cashfree charged on a payment and the GST on it, taken from the transaction record.
Refunds & disputes
Full and partial refunds, along with chargebacks, their status and any amount debited when a dispute goes against you.
Settlements
Bank settlements with their UTR references and the payments, refunds and adjustments inside them.
How Brandnata uses Cashfree data
Cashfree provides the payment side of your orders. Platform fees, GST, refunds and lost disputes are charged to the orders they belong to, so the margin on a Shopify or WooCommerce order already includes the cost of collecting it, and finance can follow any settlement back to the sales it paid out.

Cashfree data feeds Brandnata's anomaly alerts and AI agent suggestions. The connection itself only reads data and never changes anything in Cashfree.
What you can do with Cashfree in Brandnata
Specific, Cashfree-native use cases, not a generic list that applies to every connector the same way.
Cashfree's fee and the GST on it are applied to the order that incurred them, so product and channel profit reflect what it cost to get paid.
Money arrives two bank working days after payment on Cashfree's default cycle, often netted against refunds from earlier sales. Brandnata lists what went into a settlement so the bank credit adds up.
See what UPI, cards, netbanking, wallets and pay later really cost you, based on the fees Cashfree recorded on your transactions.
Brands that run two gateways can compare fees, failure rates and refunds side by side, using the same order data.
Where Brandnata + Cashfree fits
Other ways teams currently piece this data together, and where each one runs out of reach.
| Approach | Coverage | Where it falls short |
|---|---|---|
| Brandnata + Cashfree · this page | Fees, GST, refunds and disputes applied per order, with settlements reconciled and gateways compared on one view | N/A |
| Cashfree Merchant Dashboard (native) | Transactions, refunds, disputes, settlements and downloadable reconciliation reports for your account | Shows payments only, so fees and refunds still need to be connected to orders, products and ad spend elsewhere |
| Store reports (Shopify, WooCommerce) | Orders, gross sales and refunds from your storefront | Cashfree's platform fee and GST generally don't appear in the store's sales or profit reports |
| Settlement reports in spreadsheets | Cashfree settlement files lined up against store order exports by order ID | Repeated by hand for every cycle, and refunds deducted from later settlements are easy to lose track of |
Cashfree works alongside every other connector
Data from Cashfree doesn't sit in isolation, it's matched against orders, customers and spend from every other platform you connect, so the full picture shows up automatically.
Related connectors
Brands using Cashfree usually connect these too.
Razorpay payments, fees with GST, refunds and settlements, tied back to your orders.
Orders, revenue, products, customers and inventory, synced live.
WordPress store orders, refunds, products and stock, tied to ad spend and profit.
Shipments, delivery performance and fulfillment, tied to every order.
Cashfree integration FAQs
How do I connect Cashfree to Brandnata?
Select Cashfree in Brandnata and you're sent to Cashfree's authorization page. Sign in with your merchant account, review the access requested and approve it. Your API keys stay with you, and the connection can be removed from Brandnata whenever you choose.
What are Cashfree's payment gateway charges?
Cashfree lists a standard platform fee of 1.95% for most domestic payment modes, 2.99% for international Visa and Mastercard cards and 2.95% for American Express, with no setup fee. GST at 18% applies to the fee. UPI is charged according to applicable regulations, and pay later options cost more. Negotiated and promotional rates vary, so Brandnata relies on the fee recorded on your own payments.
When does Cashfree settle payments to my bank account?
By default, Cashfree settles on a T+2 cycle, two bank working days after the payment. Some merchants are set up on T+1, subject to bank approval and business category, and weekends and bank holidays push the date back. Instant settlement can credit funds within minutes for an added fee of 0.30% plus GST.
Why is my Cashfree settlement lower than my sales?
Cashfree deducts its platform fee and GST before paying out, and refunds or lost disputes are adjusted against your balance, sometimes in a later settlement than the sale itself. One settlement can also cover payments from several days. Brandnata breaks a settlement down so you can see where the difference came from.
How do I reconcile Cashfree payments with Shopify or WooCommerce orders?
Done manually, you would export orders from the store, download Cashfree's settlement report and match them on order ID. Brandnata does this continuously using the order ID attached to the Cashfree payment, then groups the payments by settlement.
Can I use Cashfree and Razorpay together in Brandnata?
Yes. Many Indian brands keep a second gateway for redundancy or better rates on certain payment modes. Connect both and Brandnata reports fees, refunds and settlements for each, alongside a combined view.
Can Brandnata issue refunds or move money in Cashfree?
No. Brandnata only reads payments, refunds, disputes, fees and settlements. It doesn't create payment links, issue refunds, respond to disputes or change settlement settings.

Connect Cashfree in about 5 minutes
Connects through Cashfree's OAuth authorization for partner platforms, where you sign in to Cashfree and approve the connection without handing over API keys. Read-only to start, with your first reconciled numbers within a day.

