SAP Business One DHL Integration - Shipping Label & Tracking Sync
The SAP Business One-DHL connector generates DHL shipping labels directly from SAP B1 sales orders, tracks parcels in real-time, and updates delivery status back to SAP B1. Supports DHL Express, DHL eCommerce, and DHL Freight across 220+ countries. Multi-warehouse, multi-currency, and multi-subsidiary aware out of the box.
Generate DHL labels, print manifests, and track shipments from SAP Business One — international and domestic, with automated customs paperwork.
Countries reachable via DHL network
Faster international shipment processing
Reduction in customs clearance delays
Average time from order to label
What this connector does
DHL is the world's leading logistics company with the largest international express network, operating across 220+ countries and territories. For businesses running SAP Business One with significant international shipping volumes, the manual process of creating shipments in the DHL portal, typing customs declarations, and copying tracking numbers back into the ERP is a daily bottleneck. The ERPPlugs SAP B1-DHL connector removes that bottleneck entirely by embedding DHL shipping capabilities directly into SAP B1.
The connector supports DHL Express for time-critical international deliveries and DHL eCommerce for cost-effective parcel shipping. When a sales order is dispatched in SAP B1, the connector calls DHL's API to generate a shipping label, create customs documentation using item master data (HS codes, country of origin, declared values), and schedule a pickup — all in a single automated flow. The DHL tracking number and shipment details are immediately written back to the SAP B1 delivery document, and real-time tracking milestones update the record as the package moves through DHL's network.
For businesses shipping hazardous materials, high-value goods, or temperature-sensitive products, the connector supports DHL's specialized service options and documentation requirements. Proof of delivery — including recipient name and signature images — is automatically retrieved from DHL and attached to the SAP B1 record. The result is an international shipping operation that runs from within the ERP, with full compliance documentation, real-time visibility, and zero manual data transfer between systems.
At a glance
- Category
- shipping
- Capabilities
- 12
- Synced data types
- 5
- Setup time
- ~5 minutes
What changes when you plug ERPPlugs in
See how automation transforms your SAP Business One-DHL workflow.
| Task | Manual Integration | ERPPlugs |
|---|---|---|
| Shipment creation | Shipping staff log into the DHL portal to manually create shipments from SAP B1 order printouts | DHL shipping labels generated directly from SAP B1 sales orders with one click |
| Customs declarations | Customs declarations for international shipments are typed by hand, causing delays at border checkpoints | Customs declarations auto-populated from SAP B1 item master data — HS codes, values, and origin |
| Tracking number linkage | Tracking numbers are recorded in spreadsheets and manually linked to SAP B1 delivery documents | Tracking numbers automatically attached to SAP B1 delivery documents upon label creation |
| Pickup scheduling | Pickup scheduling requires phone calls or separate DHL portal visits for each batch of shipments | Pickup scheduling initiated from within SAP B1 with confirmation numbers logged automatically |
| Proof of delivery access | Proof of delivery documents are only accessible via the DHL website, not within the ERP | Proof of delivery including signature images retrieved and stored against SAP B1 delivery records |
Built for teams that need reliable automation
The SAP Business One <-> DHLconnector fits into finance, ops, and revenue teams that have outgrown copy-paste — the ones whose month-end close should not depend on a spreadsheet, whose ledger accuracy should not depend on human vigilance, and whose sales velocity should not stall behind an accountant's inbox.
Below are the roles that get the fastest return the moment this connector goes live. If yours is on the list, the payback is typically visible in the first billing cycle.
Export Manager
Handles international shipments daily and needs automated customs documentation, HS code mapping, and duties calculation to avoid clearance delays and compliance penalties.
Supply Chain Director
Requires end-to-end shipment visibility from SAP B1 dispatch to DHL final delivery, with real-time tracking data feeding into supply chain performance dashboards.
Shipping Clerk
Needs to generate DHL labels, schedule pickups, and manage multi-piece shipments from within SAP B1 without switching to external portals or re-entering order data.
How data flows and what gets synced
The bridge between SAP Business One and DHL, and the exact records that move across it.
SAP Business One
ERPPlugs Engine
DHL
| Data Type | Direction | Frequency |
|---|---|---|
| Shipments | SAP B1 → DHL | On dispatch |
| Tracking Status | DHL → SAP B1 | Real-time |
| Shipping Rates | DHL → SAP B1 | On request |
| Proof of Delivery | DHL → SAP B1 | On delivery |
| Customs Data | SAP B1 → DHL | With shipment |
Alternative SAP Business One <-> DHL integrations available to Indian businesses, and where each fits.
| Connector | Type | DHL Support | Typical Capabilities |
|---|---|---|---|
| SAP Business One ↔ DHLThis page | Native ERP connector | ✓ Native | Shipping label generation from SAP B1 orders, DHL Express and DHL eCommerce support, Real-time parcel tracking |
| SAP Integration Suite (native) | Enterprise integration platform | Full (custom build required) | — |
| APPSeCONNECT | iPaaS platform for SAP B1 | Full | — |
| Celigo integrator.io | iPaaS platform | Via SAP B1 adapter | — |
| Boomi | Enterprise middleware | Via SAP B1 connector | — |
| Jitterbit | Enterprise iPaaS | Via SAP B1 adapter | — |
Common automation scenarios
Real workflows this connector automates for you.
When
Sales order marked ready for dispatch in SAP B1
DHL Express or eCommerce shipment created with label, customs declaration, and commercial invoice
When
DHL scans package at origin facility
SAP B1 delivery document updated with shipment status and estimated delivery date
When
Package delivered and signed for
Proof of delivery with signature image written back to SAP B1 delivery record
When
Multiple orders queued for same-day dispatch
DHL pickup scheduled from SAP B1 with pickup confirmation number logged automatically
What's included
Everything this connector automates out of the box, no extra setup required.
Key Benefits
What changes for your team once this connector goes live.
220+ Countries
Ship anywhere in the world with DHL's global network.
Express + eCommerce
Choose speed or economy based on each order.
Live Tracking
Real-time delivery status inside SAP B1.
Customs Handled
International paperwork generated automatically.
Try the SAP Business One ↔ DHL Connector Free
Start with 1 connector and 100 transactions/month — no credit card required. See real data flowing between SAP Business One and DHL inside 5 minutes.
Compliance-ready. Live in minutes.
What you get out of the box for statutory compliance — and the exact steps to go live.
Compliance & Compatibility
SAP Business One
SAP Business One 9.3, 10.0 (SQL & HANA)
DHL
DHL Express API, DHL eCommerce Solutions API, DHL Freight (MyDHLi)
Setup in Minutes
Get DHL API Credentials
Register for DHL Developer Portal and obtain API keys for your required services.
Connect SAP B1
Configure the Service Layer API connection to your SAP B1 instance.
Configure Shipping Preferences
Set default DHL services, packaging types, and customs settings.
Go Live
Ship a test parcel, verify tracking in SAP B1, and enable production shipping.
7-Day Free Trial
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Learn moreExplore More
Docs, guides, and other ways to get more out of SAP Business One.
Frequently Asked Questions
The ERPPlugs SAP Business One-DHL connector supports DHL Express (worldwide express delivery with guaranteed time-definite services), DHL eCommerce (cost-effective parcel delivery for ecommerce), and DHL Freight (for palletized and heavy cargo). Service selection is configurable per order based on weight, destination, and delivery urgency.
Yes, the ERPPlugs SAP Business One-DHL connector automatically generates customs declarations and commercial invoices for international shipments using product data from SAP B1 — including item descriptions, HS codes, country of origin, and declared values. This eliminates manual paperwork and reduces customs clearance delays.
Yes, the ERPPlugs SAP Business One-DHL connector can schedule DHL pickups directly from SAP B1. You can request same-day or next-day pickup for shipments, with the pickup confirmation number recorded in SAP B1 for reference. Regular daily pickups can also be configured for high-volume shippers.
The ERPPlugs SAP Business One-DHL connector uses DHL's tracking API to pull real-time shipment status updates into SAP B1. Key milestones — shipped, in transit, out for delivery, delivered — are recorded against the SAP B1 delivery document. Proof of delivery (including signature images where available) can be retrieved automatically.
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