PayPal fees and transactions reconciled to your orders
Brandnata connects to PayPal through PayPal's own sign-in and consent screen, where you log in to your business account and approve access to your transaction history, in about 5 minutes. The connection is read-only by default, and PayPal data is reconciled with every other channel you connect in one dashboard.
Brandnata's PayPal integration pulls in your PayPal payments, refunds and disputes, with the fee PayPal charged on each transaction. Those costs are applied to the orders they came from, so checkout fees, refunds and chargebacks count in your margin alongside card payments and marketplace fees.
Everything PayPal sends into Brandnata
Once connected, payments, refunds and disputes sync throughout the day, as PayPal makes transactions available for reporting.
Payments
Every PayPal payment received, with amount, currency, buyer country and the invoice or order ID your checkout sent.
Transaction fees
The fee PayPal charged on each payment, including the extra charge on international transactions and any currency conversion.
Refunds
Full and partial refunds by order, including the original fee PayPal keeps when a payment is refunded.
Disputes & chargebacks
Buyer disputes and card chargebacks with their status and outcome, linked to the order they relate to.
Not just synced, reconciled
PayPal transactions are applied to the orders they paid for. The PayPal fee, any refund and any dispute charge come off that order's margin, so PayPal orders and card orders are measured on equal terms.
PayPal data feeds Brandnata's anomaly alerts and AI agent suggestions. The connection itself only reads data and never changes anything in PayPal.
What this integration unlocks
Specific, PayPal-native use cases, not a generic list that applies to every connector the same way.
Count PayPal's fee against each order paid with PayPal, so margins reflect what each payment method costs to accept.
Compare the fees, refund rates and dispute rates of PayPal orders with orders paid through Stripe or Shopify Payments.
PayPal keeps its fee on refunded payments. Brandnata counts it, so products with frequent refunds show their full cost.
See where PayPal disputes and chargebacks come from, by product, country and channel, and how many end in your favour.
Where Brandnata + PayPal fits
Other ways teams currently piece this data together, and where each one runs out of reach.
| Approach | Coverage | Where it falls short |
|---|---|---|
| Brandnata + PayPal · this page | PayPal fees, refunds and disputes applied to each order and compared with your other payment methods | N/A |
| PayPal activity and reports (native) | Transaction history, activity downloads and monthly statements for your PayPal account | Shows PayPal on its own, so fees and refunds still have to be matched to orders and products by hand |
| PayPal fee calculators | Estimated fee for one payment at an amount you enter | Estimates, not the fees, refunds and dispute charges on your account |
| Activity CSVs in spreadsheets | Monthly PayPal downloads matched to order exports in Excel | Rebuilt every month, and refunds or disputes from earlier sales are easy to put against the wrong period |
PayPal works alongside every other connector
Data from PayPal doesn't sit in isolation, it's matched against orders, customers and spend from every other platform you connect, so the full picture shows up automatically.
Related connectors
Brands using PayPal usually connect these too.
Charges, processing fees, refunds, disputes and payouts from Stripe, tied to your orders.
Orders, revenue, products, customers and inventory, synced live.
WordPress store orders, refunds, products and stock, tied to ad spend and profit.
Orders, returns, final value and ad fees from eBay, with net profit per order.
Frequently Asked Questions
How do I connect PayPal to Brandnata?
Choose PayPal in Brandnata and you're taken to PayPal's sign-in page. Log in to your PayPal business account and approve the read access Brandnata asks for. You never share your PayPal password with Brandnata, and you can remove its access from your PayPal account settings at any time.
How much does PayPal charge merchants?
For PayPal Checkout payments in the US, PayPal's standard rate is 3.49% plus a fixed $0.49 per transaction. International payments carry an additional 1.5%, and currency conversion is charged separately. Rates vary by country and payment type, so Brandnata uses the fee recorded on each transaction rather than a fixed rate.
Does PayPal refund its fees when I refund a customer?
No. When you refund a PayPal payment, PayPal returns the money to the buyer but keeps the fee you paid to receive it. Brandnata counts that retained fee against the refunded order.
Why don't my PayPal deposits match my sales?
Your PayPal balance is your sales minus fees, refunds, disputes and any amount on hold, and money reaches your bank only when it's transferred out. Refunds and dispute charges can land weeks after the original sale. Brandnata ties each fee, refund and dispute back to its order, so the gap can be explained.
Can I compare PayPal with card payments?
Yes. Connect PayPal and Stripe and Brandnata shows fees, refund rates and dispute rates for each payment method side by side.
Can Brandnata send money or issue refunds through PayPal?
No. The connection only reads transactions, refunds and disputes. Brandnata can't send payments, issue refunds or respond to disputes on your behalf.
Which stores does the PayPal integration work with?
It works with PayPal payments from any store that passes an order or invoice ID to PayPal at checkout, including Shopify and WooCommerce. That reference is what lets Brandnata attach each PayPal transaction to the right order.
Connect PayPal in about 5 minutes
Connects through PayPal's own sign-in and consent screen, where you log in to your business account and approve access to your transaction history. Read-only to start, with your first reconciled numbers within a day.