Perimattic
crm

Salesforce SAP Integration - S/4HANA & ECC Sync

The ERPPlugs S/4HANA-Salesforce connector syncs Accounts, Quotes, Opportunities, sales orders, materials, and billing documents between Salesforce and SAP. It connects to SAP S/4HANA through OData services and to SAP ECC through BAPIs or IDocs. Salesforce Platform Events drive near real-time updates, and SAP order, delivery, and billing status returns to Salesforce.

Connect Salesforce with SAP S/4HANA or ECC so business partners, quotes, and sales orders move between CRM and ERP with order and billing status returned.

SAP S/4HANA
Salesforce
5-minute setup30-day money backNo coding required
Overview

What this connector does

Large organizations on SAP often sell through Salesforce, and the sales order, pricing, and credit processes in SAP have to be respected rather than bypassed. This connector maps Salesforce Accounts to SAP business partners, creates sales orders from Opportunities and Quotes, and returns delivery and billing document status. It supports SAP S/4HANA through OData and SAP ECC through BAPIs and IDocs, with SAP-side validation determining what is accepted.

At a glance

Category
crm
Capabilities
12
Synced data types
6
Setup time
~5 minutes
Before vs After

What changes when you plug ERPPlugs in

See how automation transforms your SAP S/4HANA-Salesforce workflow.

TaskManual IntegrationERPPlugs
Customer onboardingNew customers are created in Salesforce, then requested separately from the SAP master data teamAccounts are matched to or created as SAP business partners through a defined request flow
Sales order entryOrder desk re-keys Opportunity details into SAP sales order transactionsApproved Quotes and closed Opportunities create sales orders through SAP interfaces
Pricing consistencyQuote prices in Salesforce differ from SAP pricing conditions at order timeSAP pricing and validation are applied and any differences are returned to Salesforce
Delivery visibilityReps ask customer service for delivery and billing status held in SAPDelivery and billing document status is written to the Opportunity
Credit blocksOrders are blocked for credit and sales finds out from the customerCredit exposure and block status show on the Salesforce Account
Who It's For

Built for teams that need reliable automation

The SAP S/4HANA <-> Salesforceconnector fits into finance, ops, and revenue teams that have outgrown copy-paste — the ones whose month-end close should not depend on a spreadsheet, whose ledger accuracy should not depend on human vigilance, and whose sales velocity should not stall behind an accountant's inbox.

Below are the roles that get the fastest return the moment this connector goes live. If yours is on the list, the payback is typically visible in the first billing cycle.

SAP Integration Architect

Needs a connector that respects SAP standard interfaces, authorization concepts, and landscape separation between dev, test, and production.

Order Management Lead

Wants orders from Salesforce to arrive complete and validated, with rejection reasons visible to sales.

CRM Program Owner

Responsible for rolling out Salesforce on top of an SAP core and needs sales to see ERP status without direct SAP access.

Architecture & Sync

How data flows and what gets synced

The bridge between SAP S/4HANA and Salesforce, and the exact records that move across it.

Data flow
SAP S/4HANA

SAP S/4HANA

ERPPlugs

ERPPlugs Engine

Salesforce

Salesforce

What flows across
Accounts to Business PartnersOpportunities/Quotes to Sales OrdersMaterials & PricingDelivery StatusBilling DocumentsCredit Exposure & Blocks
Sync details
Data TypeDirectionFrequency
Accounts to Business PartnersBidirectionalOn change
Opportunities/Quotes to Sales OrdersSalesforce → SAPOn close-won or quote approval
Materials & PricingSAP → SalesforceScheduled
Delivery StatusSAP → SalesforceOn change
Billing DocumentsSAP → SalesforceOn creation
Credit Exposure & BlocksSAP → SalesforceScheduled
Automation

Common automation scenarios

Real workflows this connector automates for you.

When

Quote approved in Salesforce

Then

SAP sales order created with sales area, items, and requested delivery date

When

Delivery posted in SAP

Then

Delivery status and date written to the Salesforce Opportunity

When

Billing document created in SAP

Then

Invoice reference and amount stored against the Salesforce Account and Opportunity

When

SAP rejects an order with a validation error

Then

Message returned to the Opportunity and a Task created for the owner

Capabilities

What's included

Everything this connector automates out of the box, no extra setup required.

S/4HANA integration through OData APIs
ECC integration through BAPIs and IDocs
Account to SAP business partner or customer master sync
Opportunity and Quote to sales order creation
Material master and pricing condition read access
Sales area, distribution channel, and division mapping
Delivery and billing document status in Salesforce
Credit exposure and block status visible on the Account
SAP validation messages returned to Salesforce
Platform Event triggers for near real-time updates
Queued retry for SAP downtime or locked objects
Field-level mapping audit log
Why It Matters

Key Benefits

What changes for your team once this connector goes live.

SAP Stays the Authority

Orders run through SAP validation, pricing, and credit logic.

Faster Order Handoff

Closed deals reach SAP without manual re-entry.

Status in the CRM

Delivery and billing status visible on Salesforce records.

S/4HANA and ECC

One connector approach for mixed or transitioning SAP estates.

Free to Try

Try the SAP S/4HANA ↔ Salesforce Connector Free

Start with 1 connector and 100 transactions/month — no credit card required. See real data flowing between SAP S/4HANA and Salesforce inside 5 minutes.

Compliance & Setup

Compliance-ready. Live in minutes.

What you get out of the box for statutory compliance — and the exact steps to go live.

Compliance & Compatibility

OAuth 2.0 for Salesforce and a restricted technical user for SAPEncryption in transit (TLS) for all API trafficSAP authorization roles limit which objects the integration can read or writeField-level mapping audit log

SAP S/4HANA

SAP S/4HANA (on-premise and Cloud editions with OData APIs enabled) and SAP ECC 6.0 (BAPI / IDoc)

Salesforce

Salesforce Sales Cloud and Service Cloud — Enterprise, Unlimited, and Performance editions

Setup in Minutes

1

Scope the SAP Landscape

Confirm S/4HANA or ECC, the sales areas in play, and which OData services, BAPIs, or IDocs will be used.

2

Connect Salesforce and SAP

Authorize a Salesforce Connected App, and configure a technical SAP user with a restricted authorization role.

3

Map Partners, Materials and Sales Areas

Map Accounts to business partners, products to materials, and Opportunity fields to order header and item fields.

4

Test in Non-Production

Run sample orders against a sandbox pair, review SAP messages in Salesforce, then promote to production.

7-Day Free Trial

Start free for 7 days — no credit card required

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  • Full access to all 150+ ERP connectors
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Keep Exploring

Explore More

Docs, guides, and other ways to get more out of SAP S/4HANA.

Answers

Frequently Asked Questions

Yes. ERPPlugs uses OData services for S/4HANA and BAPIs or IDocs for ECC, and the Salesforce-side mapping is the same for both. The exact objects available depend on the release and which services your SAP team enables. This is confirmed during scoping.

ERPPlugs submits the order through SAP standard interfaces, so pricing procedures, availability checks, and validations run inside SAP. If SAP rejects or modifies the order, the message is returned to the Salesforce Opportunity. This keeps SAP as the authority on price and tax.

The ERPPlugs SAP Business One-Salesforce connector uses the B1 Service Layer and suits smaller organizations on Business One. The S/4HANA connector is for the larger S/4HANA and ECC landscape, with sales areas, business partners, and enterprise approval flows. Choose based on which SAP product you run.

ERPPlugs can call S/4HANA OData services directly where network access allows it, and it can also work through your existing SAP gateway or integration layer. Your SAP basis team decides which route fits your security setup. Neither route requires custom ABAP in most standard order scenarios, though some landscapes need small enablement changes.

ERPPlugs queues the pending records and retries when SAP responds again. Records are processed in order so an order is not created before its customer. Failures are visible in a log with the SAP message attached.

Get Started

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