SAP B1 ↔ Klaviyo — Customer + Order Data for Email + SMS
The SAP Business One ↔ Klaviyo connector by ERPPlugs streams customer + order + product data from SAP B1 to Klaviyo in real time so segmentation, flows, and campaigns can key off actual purchase history + LTV. Replaces Klaviyo's Shopify-only default for merchants running SAP B1 as source of truth.
SAP B1 customer + order + product data streams to Klaviyo for segmentation, flows, and LTV-based campaigns — no more Shopify-only limitation.
What this connector does
Klaviyo is the D2C email + SMS platform of choice for Shopify brands — its native Shopify integration streams every order and customer event to Klaviyo automatically. For brands running SAP Business One as their source of truth (Shopify as storefront, B1 as ERP), Klaviyo's default is to read from Shopify only, missing customer LTV from other channels (wholesale, retail, marketplace). The ERPPlugs SAP B1 ↔ Klaviyo connector fixes this — customer + order + product data streams from SAP B1 directly to Klaviyo as event webhooks, so segmentation on "customers with LTV > $500 across all channels" works correctly.
How data flows and what gets synced
The bridge between SAP Business One and Klaviyo, and the exact records that move across it.
SAP Business One
ERPPlugs Engine
Klaviyo
| Data Type | Direction | Frequency |
|---|---|---|
| Customer profiles | SAP B1 → Klaviyo | Real-time |
| Order events | SAP B1 → Klaviyo | Real-time |
| Product catalogue | SAP B1 → Klaviyo | Every 15 min |
| Refunds + returns | SAP B1 → Klaviyo | Real-time |
Alternative SAP Business One <-> Klaviyo integrations available to Indian businesses, and where each fits.
| Connector | Type | Klaviyo Support | Typical Capabilities |
|---|---|---|---|
| SAP Business One ↔ KlaviyoThis page | Native ERP connector | ✓ Native | Klaviyo Events + Profiles API integration, Real-time customer + order + product streams from SAP B1, Customer LTV across all channels (Shopify + wholesale + retail + marketplace) |
| SAP Integration Suite (native) | Enterprise integration platform | Full (custom build required) | — |
| APPSeCONNECT | iPaaS platform for SAP B1 | Full | — |
| Celigo integrator.io | iPaaS platform | Via SAP B1 adapter | — |
| Boomi | Enterprise middleware | Via SAP B1 connector | — |
| Jitterbit | Enterprise iPaaS | Via SAP B1 adapter | — |
What's included
Key Benefits
True Cross-Channel LTV
All-channel spend rolls into Klaviyo customer profile.
Real-Time Event Streaming
Every order + refund fires immediately.
Predictive Analytics Accurate
Klaviyo's CLV + churn models train on full data.
Multi-Store Ready
One B1 feeds multiple Klaviyo accounts with per-store filtering.
Try the SAP Business One ↔ Klaviyo Connector Free
Start with 1 connector and 100 transactions/month — no credit card required. See real data flowing between SAP Business One and Klaviyo inside 5 minutes.
Compliance-ready. Live in minutes.
What you get out of the box for statutory compliance — and the exact steps to go live.
Setup in Minutes
Connect SAP B1
Point the ERPPlugs Bridge at your SAP B1 Service Layer.
Authorise Klaviyo
Grant ERPPlugs Klaviyo API key access with Events + Profiles scopes.
Map events + properties
Configure which SAP B1 events fire Klaviyo events; map BP UDFs to Klaviyo properties.
Enable stream + backfill
Turn on real-time events; historical backfill fills 12-24 months of past orders.
Simple, Transparent Pricing
Plans from Rs 499/month — upgrade as you grow.
Basic
- 1 connector (read-only sync)
- Daily sync (manual trigger)
- Basic GST compliance (CGST, SGST, IGST)
- HSN code auto-mapping
- Community support
- Standard sync-status dashboard
- ERPPlugs branding on reports
- Data retention (30 days)
Starter
- 1 connector (read-write sync)
- 15-minute sync intervals
- Full GST compliance (CGST, SGST, IGST, RCM)
- HSN and SAC auto-classification
- Email support (48-hour response)
- Bank reconciliation with UTR matching
- Multi-user access (up to 3 users)
- Standard reporting dashboard
- No ERPPlugs branding on reports
- Data retention (12 months)
Growth
- 3 connectors (read-write sync)
- Real-time sync (under 30 seconds)
- Full GST compliance + e-invoice + e-way bill
- HSN, SAC, and TDS auto-classification
- Priority support (4-hour response)
- Bank reconciliation across multiple accounts
- Multi-user access (up to 10 users)
- Custom field mapping and transformations
- Advanced analytics dashboard
- Webhook notifications for every event
- Scheduled reports (daily / weekly / monthly)
- Data retention (36 months)
Enterprise
- Unlimited connectors
- Real-time sync with sub-second latency
- Dedicated account manager (1-hour SLA)
- Full GST + e-invoice + e-way bill + IRN
- White-label option (your brand on reports)
- Custom field mapping and business logic
- Advanced analytics + custom BI exports
- Webhook notifications with retry and DLQ
- SSO and role-based access control
- Custom SLA with uptime guarantees
- Onboarding workshop and dedicated CS team
- Data retention (7 years) and audit export
- India-region data residency (DPDP-aligned)
Frequently Asked Questions
Klaviyo's Shopify integration only sees Shopify orders. For brands with Shopify + wholesale + marketplace + retail all rolling into SAP B1, Klaviyo's customer LTV metric is wrong (Shopify-only). This connector streams the complete customer view so segmentation is accurate.
The ERPPlugs connector aggregates all revenue against each B1 BP (across all channels) and streams the running total to Klaviyo as a customer profile property. Segmentation on "LTV > $500" then works against real total-spend.
Yes — a single SAP B1 instance can feed multiple Klaviyo accounts (per-brand or per-region) with BP filtering per-store. Common setup: brand A Klaviyo + brand B Klaviyo, both fed from one B1.
Klaviyo's CLV + churn score models improve dramatically with complete order history. The connector feeds full-channel data so Klaviyo's predictive models train on truth.
Refunds + returns fire as Klaviyo events so flows (post-purchase, win-back) can conditionally suppress marketing to recently-refunded customers.
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Learn moreReady to connect SAP Business One with Klaviyo?
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