Salesforce Stripe Integration - Payments & Billing Sync
The ERPPlugs Stripe-Salesforce connector syncs Stripe customers, subscriptions, invoices, charges, and refunds with Salesforce records. Stripe webhooks update payment status on Accounts and Opportunities, and failed payments can create Tasks for the owner. Salesforce Accounts can also be used to create Stripe customers and invoices.
Show Stripe subscriptions, invoices, and payment status on Salesforce Accounts and trigger follow-up when payments fail.
What this connector does
For subscription and online-payment businesses, Stripe knows what has been paid while Salesforce knows who the customer is and who owns the relationship. This connector links Stripe customers to Salesforce Accounts, brings subscriptions, invoices, and payment events into Salesforce, and can create Stripe customers and invoices from Opportunities. Stripe webhooks drive updates, so account owners see failed payments and refunds as they happen.
At a glance
- Category
- payments
- Capabilities
- 12
- Synced data types
- 6
- Setup time
- ~5 minutes
What changes when you plug ERPPlugs in
See how automation transforms your Stripe-Salesforce workflow.
| Task | Manual Integration | ERPPlugs |
|---|---|---|
| Customer linking | Support copies customer emails between Stripe and Salesforce to find the right record | Stripe customers are linked to Accounts by ID, email, or a field you choose |
| Subscription status | Account owners log into Stripe to check whether a subscription is active | Subscription plan and renewal date show on the Salesforce Account |
| Failed payments | Failed payments are noticed only when the customer complains or churns | Failed payment webhooks update status and create a Task for the owner |
| Invoicing from deals | Invoices for closed deals are created manually in the Stripe dashboard | Stripe invoices can be created from an Opportunity and linked back |
| Refunds and disputes | Refunds and disputes are not visible on the Salesforce Account | Refund and dispute events appear on the related Salesforce record |
Built for teams that need reliable automation
The Stripe <-> Salesforceconnector fits into finance, ops, and revenue teams that have outgrown copy-paste — the ones whose month-end close should not depend on a spreadsheet, whose ledger accuracy should not depend on human vigilance, and whose sales velocity should not stall behind an accountant's inbox.
Below are the roles that get the fastest return the moment this connector goes live. If yours is on the list, the payback is typically visible in the first billing cycle.
Customer Success Manager
Wants to see subscription and payment health on the Account and be alerted when a payment fails.
Finance or Billing Operations
Needs invoices created from agreed deals and payment outcomes tracked against the right customer.
Salesforce Administrator
Responsible for keeping Stripe IDs and payment fields consistent and wants webhook handling that is verified and idempotent.
How data flows and what gets synced
The bridge between Stripe and Salesforce, and the exact records that move across it.
Stripe
ERPPlugs Engine
Salesforce
| Data Type | Direction | Frequency |
|---|---|---|
| Customers | Bidirectional | On change |
| Subscriptions | Stripe → Salesforce | On webhook |
| Invoices | Bidirectional | On creation or Opportunity close |
| Payments & Failed Charges | Stripe → Salesforce | On webhook |
| Refunds & Disputes | Stripe → Salesforce | On webhook |
| Products & Prices | Stripe → Salesforce | Scheduled |
Common automation scenarios
Real workflows this connector automates for you.
When
Stripe invoice payment fails
Payment status set to Failed on the Salesforce Account and a Task created for the owner
When
Customer subscription renewed in Stripe
Renewal date and plan updated on the Salesforce Account
When
Opportunity moved to Closed Won
Stripe customer and invoice created, with the invoice link written back to the Opportunity
When
Dispute opened on a Stripe charge
Dispute flag and amount recorded on the Account and the owner notified through a Task
What's included
Everything this connector automates out of the box, no extra setup required.
Key Benefits
What changes for your team once this connector goes live.
Payment Status at a Glance
Account owners see subscriptions and invoice status in Salesforce.
Act on Failures
Failed payments create Tasks so follow-up starts early.
One Customer View
Stripe customers tie to the right Salesforce Account.
No Card Data in the CRM
Only references and statuses are stored in Salesforce.
Try the Stripe ↔ Salesforce Connector Free
Start with 1 connector and 100 transactions/month — no credit card required. See real data flowing between Stripe and Salesforce inside 5 minutes.
Compliance-ready. Live in minutes.
What you get out of the box for statutory compliance — and the exact steps to go live.
Compliance & Compatibility
Stripe
Stripe Billing, Invoicing, and Payments — live and test mode, including connected accounts
Salesforce
Salesforce Sales Cloud and Service Cloud — Professional (with API access), Enterprise, and Unlimited editions
Setup in Minutes
Connect Stripe
Authorize ERPPlugs with Stripe and register the webhook endpoint for the events you want.
Connect Salesforce
Authorize ERPPlugs through a Salesforce Connected App and add fields for Stripe IDs and payment status.
Map Customers, Products and Events
Set the customer match rule, map Stripe products to Salesforce Products, and choose the actions to take on failed payments.
Test in Stripe Test Mode
Run test customers and invoices through both systems, then switch to live mode.
7-Day Free Trial
Start free for 7 days — no credit card required
Connect your ERP and start syncing in 5 minutes. Try ERPPlugs free for 7 days — no commitment, no payment details, cancel anytime.
- Full access to all 150+ ERP connectors
- Real-time data sync across every integration
- No credit card required to start
- 7 days, cancel anytime — no long-term commitment
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Docs, guides, and other ways to get more out of Stripe.
Frequently Asked Questions
ERPPlugs matches by a Salesforce ID stored in Stripe customer metadata when it exists, and otherwise by email or a field you choose. After a match, the Stripe customer ID is stored on the Salesforce record. Unmatched customers can be created as new Accounts or held for review.
Yes. ERPPlugs receives Stripe webhook events such as failed invoice payments and updates the payment status on the Account. It can also create a Task for the account owner. This lets customer success follow up before the subscription lapses.
ERPPlugs can create a Stripe invoice from an Opportunity at a stage you set, using the mapped Products and Prices. The Stripe invoice ID and hosted link are written back to the Opportunity. Collection settings such as automatic charge or email invoice follow the Stripe configuration.
No. ERPPlugs does not read or store full card numbers, and Salesforce receives only references such as the Stripe customer ID, last four digits, and payment status that Stripe returns. Card handling stays inside Stripe.
ERPPlugs verifies the signature on each Stripe webhook before acting on it, and events that fail verification are discarded. Processing is idempotent, so repeated deliveries do not create duplicate records. Connected accounts and test mode can be configured separately.
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